Resistant Mindsets, Resilient Resets
In Psychology of Intelligence Analysis, Richards J. Heuer writes, “A mind-set is neither good nor bad. It is unavoidable. It is, in essence, a distillation of all that analysts think they know about a subject. It forms a lens through which they perceive the world, and once formed, it resists change.” There are myriad examples of resistant mindsets – of inaccurate mental maps that do not reflect the operational terrain – in business, particularly as you proceed up the corporate hierarchy.